Natural stone, wood, and bone, as the name implies, are products of nature. Any variations in texture, color, veining, weight, and pattern are considered natural and not considered to be flawed. These variances are part of what makes each piece unique. Our carvers design and create each piece by hand therefore every effort is made to ensure we offer only the highest quality Taonga.
Purchasing our product implies that you acknowledge that the natural material may vary in pattern, texture, weight, and colour. The actual jewellery delivered may differ from the picture(s) shown. You also acknowledge that natural jewellery ordered at a later date may vary in price and there is no guarantee it will be identical to previous purchases.
No returns, refunds, or exchanges after 30 days following the order receipt date will be accepted.
All product images and pictures on our website are put in place to give you a general idea about the color and veining variations in the stone and/or product.
Please feel free to contact us at contact@sandscarvingstudio.com if you have any questions.